Executive summary
A new Forrester Consulting study found more than 92 percent of healthcare executives surveyed believe that improving their app portfolios would enhance their patient experience.
The recent global survey of 100 healthcare CIOs and SVPs by Forrester Consulting, commissioned by VMware, was designed to evaluate executive sentiment about the state of current application portfolios, technology leaders’ ability to create terrific customer—or in this case, patient—experiences, and the connection between the two.