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Sparkassen-Finanzportal (SFP) is the central provider of communication and digital services within the Sparkasse Group. However, due to its decentralized structure, isolated solutions were favored and the customer experience within the customer journey was hampered. VMware Tanzu™ Labs not only prevented customer churn, but also increased revenue. So, SFP succeeded in modernizing the existing real estate portal ‘S-Immobilienportal’ all around with innovative and more customer-friendly functions. In the future, the successful partnership will be continued to work together on the further development and modernization of platforms related to the financial sector.