Boosting Flexibility in Emergency Service Operations

Alexandra Baleta Civilian Government, Healthcare , , , , ,

Emergency call-handling specialist NNÖ has pioneered the use of IT among emergency service providers in all nine Austrian provinces and throughout Europe.

All NNÖ workspaces are based on VMware technology, including VMware Horizon, which saves both money and time. This solution also enables the service to flexibly scale and guarantee operations of its control centers and Voice over Internet Protocol (VoIP) telephony systems.

NNÖ is currently developing add-ons to its control center system using Google and AWS clouds, which will be deployed in a containerized environment.

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Alexandra Baleta

Passionate about helping manufacturers grow and excel by advising on strategic and operational transformation opportunities, designing and implementing digital business models and factories of the future, while empowering the workforce through intelligent technologies.