How a Leading Restaurant Chain Started a Delivery Channel in 72 Hours

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“The LINE messaging tool has become the heart of the company. Without it, we wouldn’t be able to operate business today. We depend so much on this system, that’s why we need AIS and VMware to keep it very stable.”

Ruangshine Supanpong, COO, Food Passion

Food Passion, a leading food business operator in Asia, wanted to transform itself from a traditional family business into an innovative restaurant chain. To do so, it started migrating key functions to AIS Business Cloud, built on proven VMware technologies, including VMware NSX, vSphere, and VMware Cloud Director. This proved timely when the pandemic hit and the company had to change their dine-in business to food delivery. Within three days, Food Passion was able to turn the LINE messaging app into a comprehensive tool for taking orders and engaging customers – making it a true lifeline during the shutdown.


NSX Data Center, VMware Cloud Director, VMware Cloud Provider, vSphere


Cloud Migration, Data Center Modernization, Work from Anywhere, Hybrid Cloud

Jens Koegler

Jens Koegler is VMware's Healthcare Industry Director in EMEA. He is helping our healthcare customers develop and run modern applications to drive innovation and ensure better patient care through a digital foundation that includes data center, hybrid cloud, mobile, networking and security technologies. VMware plays a strategic role in the healthcare industry. Its leading innovations in enterprise software help ensure consistent patient care and reduce IT access time for healthcare professionals so they can spend more time with their patients. Jens plays a key role in helping customers understand how new applications, devices, the latest IT technologies and digital transformation are driving innovation in healthcare.